
Frequently asked questions.
Frequently Asked Questions
How long in advance do I need to place an order?
- Monday-Thursday Orders: 48-hour notice required.
- Friday-Sunday Orders: 72-hour notice required.
- Pre-orders: Accepted weeks or months in advance.
- Last-Minute Orders: Call or text (954)-552-3301 for assistance.
-We are closed on Saturday, therefore all orders made for delivery on Saturday will be refunded or changed to Sunday delivery.
When will my order be delivered?
Deliveries are made between 7:00 AM and 8:00 PM. If you have a preferred delivery time, please include it in the "additional notes" section at checkout.
Can I use my own wooden board?
Unfortunately, due to kashrut and sanitary reasons, we cannot accept personal wooden boards.
Can I have meat and cheese on the same board?
As a kosher company, we keep meat and cheese separate. You can order two separate boards and request different items on each. This ensures no cross-contamination and the highest quality ingredients.
Are you certified kosher?
- Products: Sealed and purchased with an OU or similar accepted hechsher.
- Cooked Foods and Baked Goods: Sourced from local kosher stores and bakeries with ORB and KM hashgachas.
- Meats: Deli from Kosher Central or similar, cured and smoked meats from Harbour Gourmet.
- Pastries: From Moran Patisserie, Florentin Bakery, Zak The Baker, or ORB/KM certified facilities.
- Kitchen: Separate sinks and preparation areas for parve, meat, and dairy, with labeled utensils and cutting boards.
- Special Options: Cholov Yisroel and Pas Yisroel boards and grazing tables.
- Catering: Option for rabbi inspection for grazing tables or detailed notes on ingredients and their hashgacha for boards.
What are the size dimensions of the boards?
Classic Box Sizes:
- Small: 6x6
- Small Plus: 8x8
- Medium: 10x10
- Large: 19x16
Wooden Boards: Sizes vary and can be larger than the classic box.
How can I do a Zoom event?
Visit our Zoom event page for more information. For additional assistance, email or call using the contact information at the bottom of the page.
How can I order a grazing table?
Grazing tables are available for any event. Visit the catering page for more details.
Can I order small personal boxes for an event at a cheaper price?
Yes, please contact us at contact@chayascrazeboards.com for information on bulk discounts.
How long in advance do I need to cancel my order?
Orders must be canceled 7 days in advance of delivery.
How can I contact you?
You can reach us via email, phone, or text. If there's an issue that needs to be resolved, please wait for confirmation that your message has been received or try a different contact method.